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Attention! Your Customers are Starving for This…

You may think your customers and clients are starving for discounts and great deals, but they’re not really. They take advantage of your deals and discounts because that’s all you give them. In researching my premise for this article—that discounts don’t create loyalty to the company–I was reminded that the concept of Black Friday is … Continue reading Attention! Your Customers are Starving for This…







Amazon Did Not Deliver

Companies do odd or hard-to-understand things, but this one is a true puzzle. What do you think? I ordered 100 copies of my book, Tinker, from Amazon’s Kindle Direct Publishing. They confirmed my order and sent a delivery notice when the books were shipped. They promised a delivery date. But a couple of days before … Continue reading Amazon Did Not Deliver