The COO listened as the CEO and management team discussed their challenges and the way forward with advice and guidance from me. When he spoke he said to me “Susan, you’ll help us with pattern breaking.” This was a big revelation for all of the senior leadership team. It recognizes that when a company is … Continue reading Pattern Breaking
Business owners and executives ask many questions every day. They want to know “who” is doing this or that; “when” can I expect to see results or new activities in place; “what” do you need; “where” is that launch/showcase/speech taking place? The most important question of all is “How?” “How can we take that new, … Continue reading The Most Important Question is “How?”
Twelve intense and focused hours with Mark LeBlanc and I’m ready to take on my most challenging issue. The key to this feeling is Mark’s mix of content, stories and a bit of collaboration between participants. What do you do to motivate yourself to consistently implement? To stay in 2nd gear every single day, rather … Continue reading Group Motivation is Priceless
A few days ago I wrote that Amazon did not deliver. I wrote that their reason for failing to deliver an order was incomprehensible to me. What I meant is that I could not connect the dots between what they said and my own experience and observations. This is an update and a public note … Continue reading Amazon DID Deliver in an Extraordinary Way
I’ve been walking more often and for longer distances and now I find I can walk even longer and farther. The same happens with revenue. The more it grows, the more it will grow. It’s not possible to generate steep revenue increases on demand. It is very possible to generate steady growth which grows exponentially. … Continue reading The More Revenue Comes In, The More Revenue Will Come In
You are too busy… You are overwhelmed… You don’t have time… You’re waiting for someone else.. If you are committed to new revenue you must make time for the work that generates it. Meetings don’t. Training doesn’t. Networking doesn’t. Relying on others doesn’t. Writing and publishing the right content for your buyers does. Working on … Continue reading Where Are You? Revenue Requires Work
I was fortunate to hear Darrell Green speak this week. He eloquently described what he calls “the paradox.” It’s how he always thought (and stll does) of himself as a man doing his job to the best of his abilities, while the public thought of him as THE DARRELL GREEN, football Hall of Famer. I … Continue reading Do You Understand Your Own Paradox?
“I’m finally ready, let’s talk.” Sounds good, until the next day when the same person says “well, it will have to wait, something came up.” If I could change one thing universally it would be that people make time for what’s important and put everything else off, instead of the other way around. The only … Continue reading Something Came Up. So?
I’m often asked to help owners overcome a deficit or problem that is holding their company back. Once we do our work, they see great results. They tend to like talking about their success.
What if you are enjoying success in some areas? Do you circulate your good news, or do you just think that’s business as usual and don’t bother?
I recommend that companies broadcast their good news often. It’s especially valuable to let people inside the company know the good news. And your customers will feel validated that they’ve chosen your company.
The time for good news is now. What are you waiting for?